PACSSOLUTIONS
Delivery & support

Engineered in Sofia. Commissioned across 18+ countries.

A single engineering base keeps our standards consistent; a mobile commissioning team and secure remote support keep your plant covered wherever it runs.

200+ projects delivered 18+ countries 8 industries
How we deliver

Predictable execution, wherever the plant is

Delivery model

One project lead, documented milestones

A named engineering lead, transparent reporting, and factory acceptance testing completed before anyone travels.

24/7 support

A helpdesk that knows your plant

Personalized helpdesk per client on a ticketing system, secure remote access, on‑call engineers with a 1‑hour response‑time SLA, spare‑parts and obsolescence planning.

Knowledge transfer

Your team stays in control

Operator and maintenance training, as‑built documentation, and a free introductory automation course run with the Technical University of Sofia.

Reach

Projects across four continents

Delivered from Sofia to sites across Europe, Africa, North America and Asia.

Next step

Wherever your plant runs, one team stays accountable for it.