Delivery & support

Engineered in Sofia. Commissioned across 25+ countries.

A single engineering base keeps our standards consistent; a mobile commissioning team and secure remote support keep your plant covered wherever it runs.

200+ projects delivered 25+ countries 8 industries
International, every day

One base in Sofia. Plants on four continents.

Our engineers work internationally as routine — travelling to commission new systems, and connected securely to running plants across 25+ countries every working day. A single engineering base keeps the standards consistent; the reach comes from how we work, not from scattered offices.

Where we deliver

  • Europe — the core of our installed base and daily support
  • Africa — breweries and beverage plants
  • North America — brownfield retrofits and process control modernization
  • Asia — greenfield automation and commissioning

200+ projects delivered · 25+ countries · commissioning teams on the road, remote support online.

How we deliver

Predictable execution, wherever the plant is

Delivery model

One project lead, documented milestones

A named engineering lead, transparent reporting, and factory acceptance testing completed before anyone travels.

24/7 support

A helpdesk that knows your plant

Personalized helpdesk per client on a ticketing system, secure remote access, on‑call engineers with a 1‑hour response‑time SLA, spare‑parts and obsolescence planning.

Knowledge transfer

Your team stays in control

Operator and maintenance training, as‑built documentation, and a free introductory automation course run with the Technical University of Sofia.

Reach

Projects across four continents

Delivered from Sofia to sites across Europe, Africa, North America and Asia — routinely, not as the exception.

On siteInstallation supervision, loop checks, startup
CommissioningFAT-tested before anyone travels
Remote supportSecure connections, 1-hour response SLA
Next step

Wherever your plant runs, one team stays accountable for it.